Privacy Policy

Last Updated: December 2024

At Orbilo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Brand Information: We collect information about the brands you monitor, including brand names, keywords, and related data.
  • Payment Information: If you subscribe to a paid plan, we collect billing information through our payment processor. We do not store your full credit card details on our servers.

Automatically Collected Information

  • Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.
  • Device Information: We may collect information about your device, including IP address, browser type, and operating system.
  • Log Data: Our servers automatically record information when you access our service, including request times, errors, and system performance data.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Personalize your experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, and analytics.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to object to processing of your information
  • The right to data portability

To exercise these rights, please contact us at privacy@orbilo.com.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@orbilo.com